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Where are you based?

We're proudly based in Riyadh, Saudi Arabia. All our fragrances is handcrafted right here in Saudi Arabia by skilled master perfumers. You're welcome to visit us by appointment — just message us on WhatsApp to schedule.

What materials do you use?

All AURIC scents feature a premium finish on high-quality base ingredients, designed to maintain their brilliance for years. Each bottle is hand-polished and quality-checked before shipping.

How long does delivery take?

Orders are processed within 24 hours and delivered within 2-5 business days across Saudi Arabia. Shipping is always free and fully insured.

Do you ship internationally?

Currently, we ship across all of Saudi Arabia. For international orders, please contact us directly and we'll do our best to accommodate you.

How do I place an order?

Simply click "Order Now" on any product, fill in your details, and we'll confirm via email. Alternatively, message us on WhatsApp (+966 50 123 4567) to place an order directly.

What payment methods do you accept?

We accept bank transfers, PayPal, and direct payments. For custom orders, we'll send you a payment link via WhatsApp or email.

Can I return or exchange an item?

Absolutely! We offer a 30-day return window with free return shipping within Saudi Arabia. See our full Returns & Exchange Policy for details.

Do you offer custom scents?

Yes! We love creating custom fragrances. Message us on WhatsApp with your ideas, and we'll work with you to design a one-of-a-kind bottle.

How do I care for my fragrances?

Check our Fragrances Care Guide for detailed tips. Remember, every AURIC bottle includes free lifetime assurance — bring it to us anytime!

Is my fragrances insured during shipping?

Yes! Every order is fully insured against loss or damage during transit. If anything goes wrong, we'll replace your bottle at no cost.

Still have questions?

We're here to help — 24/7. Reach out anytime!

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